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Vol. 6 No. 2, March/April 2004
Copyright 2004 by Wolf J. Rinke
mailto:WolfRinke@aol.com
http://www.WolfRinke.com
IN THIS ISSUE
1. NEWS YOU CAN USE
2. KNOWLEDGE IS NOT POWER
3. SPECIAL PRE-PUBLICATION OFFER
4. HUMOR BREAK
5. HEAR WOLF "HOWL"--I MEAN SPEAK
6. ABOUT THE EDITOR
7. PRIVACY STATEMENT AND SUBSCRIPTION INFORMATION
===================================================
INSIGHT BREAK
"Genius, like a thunderstorm, comes up against the wind."
--Søren Aabye Kierkegaard
Source: W. Rinke, Don't Oil the Squeaky Wheel and 19 Other Contrarian
Ways to Improve Your Leadership Effectiveness, McGraw-Hill, 2004
===================================================
1. NEWS YOU CAN USE
===================================================
IT'S ALL IN YOUR HEAD
Recent research reported in the prestigious journal Science has provided
conclusive proof that placebos have a biological effect on brain functions.
When researchers told volunteers, who were given an electric shock on
the right wrist, that the cream that was rubbed on their wrist was a
powerful analgesic cream that controlled pain most participants who
had received the dummy cream "tended to [experience] reduced brain
activity in the thalamus and areas of the cortex involved in the experience
and anticipation of pain." The researchers concluded that "the
mere belief that one is receiving an effective analgesic treatment can
reduce pain."
ACTION STEPS:
Take advantage of the power of your mind by only communicating positive
messages to your subconscious.
Source: Science Notebook, The Washington Post, 2/23/04; p. A8.
===================================================
2. KNOWLEDGE IS NOT POWER by Wolf J. Rinke, PhD, CSP
===================================================
Knowledge is power. How many of you agree with that statement? That's
what I like to ask my audience members. And guess what, virtually all
hands go up. (I bet you agreed too?) I don't! Here is why. The number
of leaders and managers I have the opportunity to work with, who know
how to lead people, always startles me. Heck some know more than I do.
They got it all together. They can talk a great game
and yet when
I watch what they actually do, which is what consultants and coaches
do, I find that they do not act in accordance with what they know. They
act in accordance with their habit patterns. The patterns are typically
based on what has worked for them in the past. The problem--need I say
it?--is that we live in a hyper speeded global economy where what has
worked in the past may no longer provide you with optimum results today.
That's why this article. It's all about breaking your tried-and-true
Weltanschauung--your view of the world of leadership--assumptions that
have worked for you in the past, that need to be revisited, reevaluated
and maybe even, horror of horrors, be changed.
Here is the brutal fact: you know an awful lot of stuff. Great stuff,
stuff that has the potential to change the way you lead people and have
an immediate payoff on the bottom line. However, all this stuff won't
do you any good whatsoever, unless you apply what you have learned and
develop powerful new habit patterns. (You're familiar with the old saw:
If you do what you've always done, you will always get what you've always
got. And if you want something different to happen without making a
change, that's defined as insanity.) You see it is not what you know
that makes a difference, it's what you do, and what you apply, apply
over and over again until it causes you to transform new knowledge into
a new auto-pilot response pattern. And that will not happen from reading
this article. (You can read all the diet books in the world, and never
lose a pound.)
A good example, recently shared with me by one of my coachees--sounds
like an Indian word, doesn't it--is of one of his grade school buddies
walking up to the high diving board at the beginning of the swimming
season and without a moments hesitation jumping off into the pool. Never
mind that the dive looked absolutely atrocious, once he was in the water
he floundered so badly that the lifeguards had to pull him out. Once
back in the showers, Walter asked his friend what happened. "Not
sure, he said, actually I had it all figured out. I've been reading
several how-to-swim books all winter long. But once I hit the water
it just didn't seem to work."
Okay pessimist, I hear your question. What if I try new stuff and it
does not work? What if it fails? First, and let me be a bit emphatic
here, there are no failures
there are only outcomes. If you apply
something and it does not give you the results expected, try it again.
And if it is really important to you, try yet again. And if it is super-important
try up to seven times. (Lots of stuff that happens is caused by random
events and has nothing to do with the intervention. Especially since
you are in the people business and people are quite unpredictable.)
And if it still does not work, you've learned something you didn't know
before--I don't call that failure! On the other hand if it does work,
you've hit the mother lode
a new strategy that will enable you
to improve your performance, productivity and maybe even your organizations
profitability. (Hey, even I'm getting excited!) So the key then is not
knowledge, but doing, experimenting, making yourself uncomfortable--oh,
oh, that's a dreadful thought.
LIGHTEN-UP
Oh, and one more thing. It's time for you to have more fun. Why? Because,
and this is important, so take note: If it's fun, it gets done. But
you protest, we've got work to do
we don't have time to have fun.
Think again. According to serious research conducted for more than four
decades, and reported in the November 2003 issue of the prestigious
Harvard Business Review, executives who are witty--are you ready for
this--"get bigger bonuses and better performance ratings."
Why? Because "Humor, used skillfully, reduces hostility, deflect
criticism, relieves tension, improves morale, and helps communicate
difficult messages." So quit taking yourself and your work so seriously
and lighten up. And one of the best ways to do that is to laugh at yourself.
Just in case you find that a bit difficult, go to the Humor Break at
the end of this eNewsletter. (Remember, you don't have to exercise all
your funny bones, just the ones you want to keep.)
SMART STEPS
Get rid of Ya-but. I hear it all the time: "That's very interesting,
but
" Avoid the ya-buts and other idea-killer phrases such
as "This will never work for me," or "This is all fine
in theory, but...." Every time you say "ya-but," you
have opened an escape hatch for yourself. Remember the last time your
boss paid you a compliment such as, "I appreciate you finishing
this project on time, but...." That's right, you didn't hear the
compliment. All you heard was what came after the "but." (That's
your boss's escape hatch; what came after "but" is really
what she meant to tell you. The rest was just filler to soften the blow.
So take your "but" out of your mouth--get it?--and say instead:
"Yes, and
"
Practice, practice, practice! Practice your new skills repeatedly until
you have developed a powerful new habit. Consider your team members,
your boss, your dog and anyone else you interact with on a regular basis
as your "laboratory." Keep trying out new strategies to see
what results you get.
Just do it. Avoid saying to yourself "I know this already"
or "I have heard this before." You probably have, but are
you doing it?!?! When it comes to human behavior, there is very little
that's new. What makes it new is when you translate new stuff into a
change in your behavior. Now that is magic!
Don't squander your mental energy. At any one nanosecond your mind
can have only one thought. That thought can be positive and improve
your leadership skills. It can be neutral, and keep you where you are.
Or it can be negative and take away from your ability to become a highly
effective manager and leader.
Get selfish. Pass what works for you onto your team members, your boss,
your customers, and anyone else who will benefit. When you teach someone
else, you download your new knowledge into your "hard drive"
and it will stay with you forever. Now, that's selfish!
Smile. Or better yet, make yourself laugh! Once you get the hang of
this, you will be well on your way of becoming a highly effective Contrarian
Leader.
SOURCE: Based in part on Chapter 1 of my new book Don't Oil the Squeaky
Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness,
to be released by McGraw-Hill, early May, 2004. Take advantage of my
pre-publication special offer below.
===================================================
3. PRE-PUBLICATION SPECIAL FOR SUBSCRIBERS ONLY
===================================================
NEW BOOK: Don't Oil the Squeaky Wheel and 19 Other Contrarian Ways
to Improve Your Leadership Effectiveness, to be released by McGraw-Hill,
early May, 2004, by W. J. Rinke. Publisher Price: $14.95.
Advance praise: "Tells you what you need to know to win in the
game of leadership in these turbulent times."
J. W. Marriott, Jr., Chairman of the Board and President, Marriott International,
Inc.
POWERFUL CD: How to Motivate Employees to Achieve Peak Performance.
Publisher Price: $19.95.
This LIVE audio by yours truly (~60 mins.) will teach you how to build
a positive organizational culture that will achieve quantum leaps in
performance, productivity and profitability.
Both book and CD--$24.90 + s/h. SAVE $10.00! (Will ship ~5/1/04)
------------------------- Offer expires 6/1/2004 -------------------------------
To order log onto http://www.WolfRinke.com/SpecialMarch04.html
===================================================
4. HUMOR BREAK
===================================================
Take advantage of this "new" invention
BOOK is a revolutionary breakthrough in technology. It has no wires,
no circuits, or memory chips. It requires no external source of power,
no monitor, keyboard or mouse to operate. There is nothing to be plugged
in or turned on. It's so easy to use that even a five year old can operate
it. It's compact, portable and self-contained and can be used anywhere--in
the bathroom, in bed and even snuggling up by a crackling fire in your
favorite chair.
This technological marvel is constructed of sequentially numbered sheets
of paper; each is capable of holding thousands bits of information.
The pages are manufactured using a unique technology called a "binding"
which keeps the pages in their correct order. Using a process called
DST--Double Sided Technology--allows manufacturers to use both sides
of the paper thereby increasing the information density, reducing weight,
and minimizing costs below that of a modest dinner in an inexpensive
restaurant. Best of all manufacturers are able to achieve an almost
unlimited increase in information density by simply using more pages.
BOOK requires no special storage device and never gets infected by viruses
or worms. It never crashes or requires re-booting, and is always on,
to be used any place, any time, by simply opening it. Users scan each
page optically to download the information directly into their "hard
drive." To progress through BOOK the user simply flicks a finger.
The "browse" feature allows the user to move instantly from
page to page and even go forward and backward. The higher priced models
feature an optional device called an INDEX, which allows the user to
instantly find the exact location of specific information. During interruptions
the user merely closes BOOK and can re-start BOOK at the exact same
location with another optional device referred to as a BOOKMARK or users
who are minimalist can achieve the same results by employing a simple
technique referred to as "crimping."
BOOK has a virtually unlimited shelf life and may be stored with other
units without any interference or special technological devices.
One other unique feature is that the user can customize BOOK by making
notes in the margins using an optional programming system referred to
as PENS--"Portable Enhancing Notation Stylus." Best of all
BOOK may be shared with an unlimited number of users without paying
any additional licensing fees, and to the delight of even the most ardent
environmentalist, BOOK is totally recyclable.
SOURCE: Based in part on Chapter 1 of my new book Don't Oil the Squeaky
Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness,
to be released by McGraw-Hill, early May, 2004. Take advantage of my
pre-publication special offer in section #3.
===================================================
5. HEAR WOLF HOWL--I MEAN SPEAK
===================================================
Here is a list of full day seminars that I will be presenting in 2004
that maybe open to you, especially if your company is a member of the
Institute of Management Studies (IMS). Contact the Chairperson for additional
information.
Increasing Your Personal Effectiveness
6/24 Hartford, CT, George Avril, imsct@att.net
7/20 Philadelphia, Joe Paesani, Philadelphia@ims-online.com
Winning Management: Building a Peak Performance Workplace
5/6, London, UK, Mike Matthews, ims@events01.golbalnet.co.uk
5/7, Manchester, UK, Gareth Morris, imsmanuk@aol.com
5/10 Scotland, Graeme Crawford, crawfassocs@BTinternet.com
5/11 Amsterdam, Giep Franzen, Amsterdam@ims-online.com
6/3 New York, Mark Antonucci, mantonu@aol.com
10/1 Minneapolis, James Arnold, jkarnold@imsminneapolis.com
===================================================
5. ABOUT THE EDITOR
===================================================
Dr. Wolf J. Rinke, CSP is an internationally recognized motivational
and management keynote speaker and seminar leader who delivers customized
presentations that combine story telling, humor and motivation with
specific "how to" action strategies that participants can
apply immediately to improve their personal and professional lives.
You can preview a live demo at www.WolfRinke.com. He is also a highly
effective management consultant, executive coach and author of 12 books
including: "Make It a Winning Life: Success Strategies for Life,
Love and Business" available at www.WolfRinke.com
To take advantage of Dr. Rinke's services visit our website or call
800-828-9653 or mailto:WolfRinke@aol.com
===================================================
6. PRIVACY STATEMENTS AND SUBSCRIPTION INFORMATION
==================================================
We will not make your name or e-mail address available to anyone. Period!
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