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Editor: Dr. Wolf J. Rinke
Publisher: Wolf Rinke Associates, Inc.
(c) 2007 Wolf J. Rinke
Vol. 10 No. 5, October-November 2007
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IN THIS ISSUE
1. NEWS YOU CAN USE
2. SPECIAL HOLIDAY OFFER--FOR SUBSCRIBERS ONLY
3. DON'T RESPOND TO THE URGENT--Part I
4. HEAR WOLF HOWL--I MEAN SPEAK
5. HUMOR BREAK
6. ABOUT THE EDITOR
7. PRIVACY STATEMENT AND SUBSCRIPTION INFORMATION

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REALITY CHECK
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"Time is a rubber band. You will get everything done that absolutely must get done, no matter how little or how much time you have."
--Wolf J. Rinke

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1. NEWS YOU CAN USE
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DISSENT LEADS TO IMPROVED DECISIONS
This groundbreaking European study demonstrates that teams tend to make better quality decisions when they disagree. The findings clearly demonstrate that dissenters can improve the quality of the decisions even if they are wrong. The reason--intense discussion caused team members to pay attention to a greater diversity of information.
ACTION STEPS
Make sure that you encourage "Nay-Sayers" to speak up. If there is little dissent in your decision making meetings appoint a rotating DA (devils advocate) whose job it is to argue for an opposing view regardless of how he/she feels about the issue.
Source: S. Schulz-Hardt, et al., "Group Decision Making in Hidden Profile Situations: Dissent as a Facilitator for Decision Quality." Journal of Personality and Social Psychology, 91 (6), pp.1080-93, 2006.

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2. SPECIAL HOLIDAY OFFER--FOR SUBSCRIBERS ONLY
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Don't Oil the Squeaky Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness book

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3. DON'T RESPOND TO THE URGENT--Part I
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The productivity of many managers stinks. Why? Because they pay too much attention to the urgent. Putting out fires may be a key skill for firefighters but it will keep you in the minor leagues. I'm currently coaching 22 senior managers from two global companies. And the one thing that virtually all of them have in common is that they are totally overwhelmed. And that is in spite of typically working 10-12 hour days and being connected 24/7 to their electrical umbilical cords--their "Crackberry's", PCs and cell phones. So what is the problem?

One of the problems is that they are always connected and that each e-mail and phone call becomes an urgent issue that must be responded to immediately. And the urgent just keep on coming, one seemingly more important than the other. And before you know it, another day has passed without any time to attack major projects that have an impact on the bottom line

In short, they have very little control of the second most precious resource, the only resource that cannot be bought, borrowed, rented, hired or produced. It is precious because it is the only commodity that is required for everything we do and it is totally perishable and absolutely irreplaceable. In fact the only thing that is more precious is our health. What is this sterling commodity? It is our time.

So let's take a look what you can do to manage your time more effectively. Come to think of it, "time management" is a misnomer. Each of us is provided with 24 hours every day. No matter how well you manage it, it still only adds up to 24 hours. Instead of managing time, we manage and prioritize the activities in those 24 hours. And we get everything done that we perceive to be important. (Read that again, it is a critical concept.) Before you nix this idea, please pause a moment, reflect and recall the one thing that is the most important activity in your personal or professional life. On the personal side it may be being with your family, football or gardening. On the professional side it may be making more money, being recognized by your peers or getting promoted. Now think back: how often are you not able to devote enough time to what is truly most important to you? I bet it doesn't happen very often, does it? In other words, most people "make" time to do all the things they consider important. I call that approach to time management the rubber band approach.

Here is what you can do to stretch the time rubber band without breaking it.

Chunk your time

I'm sure that your work is characterized by constant interruptions from phone calls, beepers, voice mail, e-mail, employees and co-workers. For most of us uninterrupted time is almost nonexistent. We go from one urgent requirement to another. Instead of having time to do the important stuff, such as developing and coaching team members or coming up with a new strategy to better serve our customers, most of us are busy putting out one fire after the other. However, if you are to make sound decisions and solve important long-range problems you must have a big chunk of time. And the first step is to learn to…

"Routinize" crisis

You must learn to manage crises--the urgent--instead of the crisis managing you. That is accomplished by first putting out the fire, then going one step further and analyzing the crisis. Ask: what is the pattern here, why did it occur, what can we do to avoid it in the future or who can be trained to prevent this occurrence in the first place? Then implement actions designed to prevent it from happening again. Now I can just hear you saying that you are too busy putting out fires, you don't have time for extensive, time-consuming analysis. In other words, you are in a time trap. To get out of this trap, you must begin to analyze how you spend your time, get rid of your time wasters and learn how to chunk your time. So let's begin by looking at your current time utilization.

Establish critical priorities

The reason why the "urgent" requirements are messing up your day is that everything that presents itself becomes urgent. And the only way to deal with that is to get very clear about your top three priorities--I call these the Winning Result Areas (WRAs). These are the make-or-break activities, the ones that will cost you your job if you do not complete them. So write these down. In fact some of my clients keep them right on their PDA or laptop. (If you don't know your WRAs, I'll help you get a handle on them in the next issue of this eNewsletter where we'll talk about five specific steps that will enable you to squeeze the most out of every 24 hours.)

SOURCE: Based in part on Chapter 13 of my book "Don't Oil the Squeaky Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness," McGraw-Hill. (Get this book at a significant discount. See the special offer in section #2.) http://www.WolfRinke.com

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4. HEAR WOLF HOWL--I MEAN SPEAK
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12/11/07 Hartford, CT. "Don't Oil the Squeaky Wheel: Innovative Strategies to Improve Leadership Effectiveness," full day Institute of Management Studies (IMS) seminar. Contact: Art Muldowney, Connecticut@ims-online.com

3/14.08 San Diego, CA. "Positive Attitude: The Key to Peak Performance," AM keynote, and "Don't Oil the Squeaky Wheel and Other Contrarian Ways to Improve Your Leadership Effectiveness," PM seminar; Good to Best Conference. For details: http://chefdon.com/conference/conference2008.html.

11/9/08 Philadelphia, PA. "Achieve Peak Performance by Increasing Personal Effectiveness," full day Institute of Management Studies (IMS) seminar. Contact: Joe Paesani, Philadelphia@ims-online.com

NOTE: I have other "in-house" presentations scheduled in the U.S.A., Canada and Europe. Please let me know if you are interested to preview me or bring me into your organization at reduced expenses when I'm scheduled to be in your area. That way we can let you know when I'm coming your way!

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5. HUMOR BREAK
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All this time management stuff reminds me of a cartoon by Scott Stantis called "The Buckets." It shows a man in the office sitting in front of his computer, while on the phone and surrounded by technology. The man is saying to himself: "I have e-mail and voice mail . . . a fax machine and an answering machine . . . two phone lines and a cellular . . . a beeper and an electronic notepad . . . a laptop and a desktop. So where's all the time I've supposedly saved?"

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6. ABOUT THE EDITOR
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Dr. Wolf J. Rinke, CSP is a highly effective management consultant and executive coach who specializes in building peak performance organizations, teams and individuals. He is the author of 14 books including "Don't Oil the Squeaky Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness" and "Winning Management: 6 Fail-Safe Strategies for Building High-Performance Organizations" available at www.WolfRinke.com. Wolf is also an internationally recognized management/leadership keynote speaker and seminar leader who delivers customized presentations that combine story telling, humor and motivation with specific "how to" action strategies that participants can apply immediately to improve their management and leadership effectiveness. You can preview a live demo at www.WolfRinke.com.
To take advantage of Dr. Rinke's services contact us at 800-828-9653 or WolfRinke@aol.com

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7. PRIVACY STATEMENT AND SUBSCRIPTION INFORMATION
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We will not make your name or e-mail address available to anyone. Period!

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